Advertising and Promotion

We can help promote your internet cafe business and draw more customers to your business.  We have access to the most popular internet cafe directories and search engines used by customers to find internet cafes.  We will submit your internet cafe listing to those directories, plus we will create a single webpage on our web site detailing your internet cafe and services.  This service is $199.

Business Acquisition and Feasibility Report

Considering purchasing an existing internet cafe business?  Or just want to know if the new location or premises you've found are going to be profitable?  We can prepare a detailed Business Feasibility Report assessing customer demographics, surrounding competition, likely usage rates, and cash flow forecasts.   This service is $1200 per report, and could make or save you tens of thousands.

Consulting Services

Do you want specialist advice specific to your business?  Our consulting service provides you with direct access to one of our experience company directors, who can advise you on all aspects of starting and growing a business in the internet cafe industry.  Draw on our experience so that you can minimise costs and maximise profits.   This service is $120 per hour plus travel expenses.

Central Access Service

Our Central Access Service (CAS) gives you a feature-rich billing and authentication portal for your wireless hotspots, in-room broadband systems, and internet cafe terminals.  Click here for more information

Design Services

If you are looking to open a new internet cafe and want a professional and modern look then you need a qualified shop fitter and retail designer.  There are many intricate elements to designing internet cafe furniture, from electrical and cabling requirements, heating and cooling considerations, council and centre management approvals, and cost minimisation.  You really need an industry expert to design your internet cafe furniture for maximum system longevity and maximum security.  Our design services are quoted on a case by case basis.

Internet Content Filtering Service

Internet Content Filtering is an essential element of many installations.  Internet access in public places can be abused, and as the owner/operator you have responsibility for protecting members of the public from inadvertently viewing inappropriate materials.  Click here for more information

Merchant Credit Card Facility

Want to accept credit card payments on your Surf Easy Internet Cafe terminals or hotspots?  We have a fully automated credit card payment gateway that can operate 24/7, and is backed by an online portal that allows you to track and monitor payments.   Click here for more information

Relief End-User Support

Want to take a holiday or break away from your internet cafe or wireless deployments?  We can help with our relief end-user support services.  Simply divert or redirect your support calls to our 1300 number and our technicians will handle all your user support remotely, allowing you to enjoy your time away from the business.  Our relief support service starts from just $50 per day.

Site Referral Service

If you operate in the profit-share hosted system market then you know the value of finding new sites to deploy your next installation.  Our Site Referral Service will help you grow your business by passing new leads and inquiries for your area directly onto you.  We have dozens of new sites approach us every week wanting internet kiosks and wireless hotspots on a profit share bases.  Take advantage of our market presence and receive these site referrals so that you can grow your business faster.  The Site Referral Service is $699 per year.

SMS Alert Service

Our SMS Alert Service can send an instant SMS message to your mobile phone when your internet connection drops or your terminals become unusable.  This gives you the ability to better respond to outages and keep your sites running smoothly.  Click here for more information

Surf Easy Backup Service

Internet cafe operators know that their user and revenue data is the life-blood of their business.  A critical database failure or other loss of user accounts or access codes could spell financial disaster.  A reliable backup service is therefore paramount to protecting your financial interests.  Our Surf Easy Backup Service provides an automated nightly backup of your user and revenue data to our secure Surf Easy servers.  If you do suffer any data corruption or loss then we can quickly recover your database using a recent backup.  Click here for more information

Surf Easy Installation Service

When you buy Surf Easy you can choose to have our technicians install it on your PC for you.  We will install Surf Easy, and also install all Windows updates and dozens of third party programs.  We will also install any required drivers and devices such as printers and scanners.  We will also configure your PC for maximum security, and rebrand it with your own logo and business branding. Click here for more information

Technical Support

We have a range of technical support plans available.  We offer a free email support service to all our customers, and then optional business hours on-call support, or after-hours on-call support plans. Click here for more information

Training

We offer a selection of technical and business training programs to help you start and building an internet cafe business or reseller business.  Courses are available in our head-office, on DVD, or in your premises.  We can also provide custom training programs.  Click here for more information

Website Hosting

Every internet cafe needs a website to promote itself to the public, attract new customers, and inform your existing customers of the latest news and promotions.  We can design and host a website for your internet cafe to help drive more customers to your business.  Our website hosting starts from $20 per month.  Website design fees are quoted on a case by case basis.

Please contact us for more information.