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Shortcuts:
No matter how you run your internet
cafe or kiosk - whether it be coin or note operated, post-pay or pre-pay, standalone
or networked,
unattended, fully-automated, self-serve, or manned, our Surf Easy
software can be quickly setup to run the way you want.
Easy, powerful and reliable cyber cafe software which provides full
billing and income control, locks unused computers, generates reports
and includes a fully functional POS system.
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Features -
Compatibility |
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Standard PC
The software will work on a standard PC. A
minimum of a Pentium 4 with 512MB of RAM is recommended.
Hardware Requirements
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Touch Screen Compatible
Our software will work with almost all
models of touch screen, thus allowing you the option to operate without
a mouse.
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Windows XP or Vista
The software can run on Windows XP or Windows Vista.
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Features -
Installation and Setup |
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Installation Utility
The included Installation Utility steps
you through the installation of the software and guides you on
additional measures you can take to maximise security and increase the
user experience.
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Setup Wizard
The included Setup Wizard helps you quickly setup
the software by asking a series of questions in plain English.
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Import and Export Settings
You can quickly import and export
settings between terminals, or even simply to keep a backup of your
configuration.
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Settings Profiles
With the click of a button you can quickly
save your settings to our server as a profile. You can then
easily import this profile onto your terminals without needing to
manually download or transfer any files. This is very handy if you
want to quickly share your settings with another site that is some
distance away.
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Features -
Administration |
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Administration Screen
The software has a detailed Admin Screen
with hundreds of options that allow you to control the operation of both
the software and Windows. The Admin Screen is both keyword and
password protected for maximum security.
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Service Screen
The software also has a Service Screen with
basic limited administrative functions. This screen is also
keyword and password protected. You can give access to this screen
to staff members so that they can perform the most common tasks, but so
that they don't have full access to all of the settings and
configuration options.
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Features -
Automation |
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Auto-Recovery
The software has a small recovery application
that constantly monitors the status of the software and system. If
it detects that the Surf Easy software has crashed or has stopped
responding then it will automatically reboot the computer. You can
even set the software to automatically re-issue the user with any time
they had left when the crash occurred.
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Auto-Logon
Surf Easy will automatically log into your chosen
Windows User Account on reboot.
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Inactivity Time-Out
You can set the software to automatically
reset the terminal if the user is inactive and does not respond in a
perscribed number of minutes. This feature will automatically end
a user session if the user walks away from a terminal without properly
logging off.
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Scheduled Reboots
The software can be set to automatically
reboot the terminal at your preferred interval. The software will
not reboot when the terminal is in use. These reboots help keep
the system "fresh" for users.
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Scheduled Shutdown
You can schedule a time for the terminal to
shutdown each day. The shutdown will only occur if the terminal is
not being used.
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Features -
Remote Access & Management |
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Remote Reporting
Our Members Web-Portal allows you to review
information on your terminals from anywhere in the world without having
to install any extra software. You can see things like takings to
date, current cash box contents, projected annual returns, projected
profits, software versions. You can manage user accounts, pre-paid
cards, and much more.
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Remote Control
Included with the software is a free copy of
LogMeIn remote access software. This software allows you to take
complete control of the terminal from anywhere in the world through any
web browser.
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Features -
Security - File & Disk Protection |
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Drive Blocking
Surf Easy allows you to block access to any chosen drive letters.
For example, you can block access to the C: drive but still allow access
to CD drive or other user drive.
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User Document Clean-up
At the end of each user session the Surf Easy software will remove
user documents, downloads, cookies, desktop items, browsing history and
clear the clipboard memory. This ensures full privacy of the user's
information and ensures that the next users gets a fresh experience.
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Windows Disk Protection
Surf Easy is fully compatible with Microsoft Windows Disk
Protection, which is included for free with every copy of Surf Easy.
Windows Disk Protection completely protects the primary hard-drive
partition (usually the C: drive) by completely resetting and removing
any changes on each reboot.
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Features -
Security - System Access Restrictions |
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Control Panel and Settings
Surf Easy blocks access to the Windows Control Panel and many
settings windows that could otherwise allow a user to alter the
behaviour of the terminal.
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Task Manager Blocked
The software blocks access to the Task Manager and disables
Ctrl+Alt+Del keyboard combination. This stops the user from
terminating the controlling software.
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Optional Security Settings
There are literally dozens of other options in the software allowing
you to control and disable Windows features, such as disabling
right-click, preventing changes to the Start Menu, hiding notifications
and icons in the taskbar, hiding the taskbar, removing the Start Menu,
and many more.
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Features -
Security - Applications and Software Control |
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Third Party Software Allowed
Because Surf Easy works with the Windows Desktop rather than
replacing it, you can install any third-party software you prefer for
users. You can install Office applications, games, training
programs, VoIP utilities, and just about anything you like to enhance
the user experience.
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Allow Downloads and Installs
Our software is built on the philosophy that you will get greater
usage rates, and hence greater financial returns, if you allow users to
do as much as possible on the terminals. Thus our software allows
users to download and install any software they like during their user
session. When combined with the included Windows Disk Protection,
these downloads and installs are automatically removed when the terminal
reboots.
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Windows Blocker
The software includes our Window Blocker Utility that allows you to
choose which windows and screens you want blocked. The software
then constantly searches for these windows, and if it finds them it
immediately closes them.
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Shortcut Regeneration
The software automatically recreates
shortcuts to your standard applications at the start of each user
session. You can also add your own custom shortcuts to be automatically
recreated. This prevents users from permanently deleting any
shortcuts.
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Features -
Logging and Reporting |
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Full Logging
The software keeps a log of all software activity, coins inserted,
notes inserts, user account access, pre-paid card access, printing, and
errors. You can view and export these logs at any time in the
Administration Screen.
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Scheduled Email Reports
You can set a chosen interval to receive email reports from the
terminal. These reports include a log of all payments received,
software activity, printing, and any errors.
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Scheduled Payment Report
In addition to the full email report, you can also send a separate email
report which only details payments. This is handy if you want to
share the payment information with an on-site manager, partner,
investor, or property manager.
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Email Alerts
You can set the software to automatically email you in the event of the
printer being out of paper or a coin or note-box failure.
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Members Web Portal
With an account on the members area of our website you can remotely
review the status, takings, profits and other information about your
terminals.
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Cash Box Empty Email Confirmation
When you empty the cash box the system generates an email that
confirms the contents of the cash box so that you have a permanent
record of the date and time emptied, and the amount that was collected.
This can be reconciled against the actual amount collected for auditing
purposes.
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Features -
Advertising |
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Carousel Wait Screen
When the software is not in use it sits on a "wait screen"
This screen can be configured to display a web page, static picture,
alternating pictures, or videos. You can therefore use this page
for advertising purposes, and even sell advertising space to surrounding
businesses.
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Pop-Up Advertisements
You can
set the software to automatically pop-up advertisements on a regular
interval during a user session.
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Banner Text
There is a small space for text to be chosen on the Surf Easy Timer
Toolbar during a user session. You can enter different
instructions, reminders or text advertisements into this area and they
will be displayed during the user session.
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Desktop Background
Because our software works with the standard Windows Desktop, you can
create a graphical advertisement and use this as the Windows Desktop
background picture.
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Home Page
You set the default home page for Internet Explorer directly in Surf
Easy. You can therefore create your own web-portal with
advertisements. The users will see this website every time they
open a new Internet Explorer window.
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Features -
Internet Content Filtering |
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Internet Content Filtering
Our software works with OpenDNS.com for internet content filtering.
Using the free OpenDNS service you you can enabled internet content
filtering for your terminals and for your wireless hotspot devices.
The filtering service allows you to block access to particular websites
by category, such as pornography, drugs, file sharing, nudity, and so
on. You can also block particular URLs.
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Features -
User Functionality |
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Familiar Windows Environment
Unlike other internet cafe software, Surf Easy does not replace Windows.
This means that users get to access a normal Windows PC, so they don't
have to waste their time learning a new system. Anyone who has
used a standard Windows PC will be familiar with the system and able to
start surfing the net straight away.
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Business Centre
The software includes a Business Centre screen which provides users with
access to your Office applications, such as Microsoft Office, OpenOffice,
notepad, WordPad, picture editing, Adobe Acrobat, file manager,
printing, etc.
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CD and DVD Burning
The software will work with most CD and DVD authoring programs such as
Nero, Roxio and others.
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Downloads and Documents
When correctly setup, the software can allow users to download
software, music, documents and anything else into a secure area away
from system critical files and folders. Users can also insert
their own disks or USB drives, digital cameras, mobile phones, etc and
transfer their files to and from the terminal without affecting the
operation of the PC.
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Chat & Instant Messaging
The software is fully compatible with chat and instant messaging
programs such as Windows Live Messenger, AOL AIM, ICQ, Yahoo Messenger,
MySpace IM, Google Talk, Trillion, Skype and more.
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Choice of Internet Browsers
You can install Mozilla Firefox, Flock, Netscape Navigator, Safari,
Opera or any other browser you prefer, giving users a choice to use
their preferred internet browser rather than simply relying on Internet
Explorer.
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Gaming
The software can work with most PC games, and is compatible with the
Steam Cyber Cafe games program.
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Printing
The software supports automatic print billing per page. The
user can print from any application or browser.
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Music and Sound
The software can work with most media players, such as Apple
QuickTime, iTunes, Windows Media Player, VLC Media Player, Real Player,
WinAmp and more. The system also works with online radio stations.
This means that users can listen to music while they work or surf the
net.
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Scanning, Faxes & Copying
You can install a scanner or fax machine, or modem and software, to
allow users to send faxes, scan documents or copy pages. The
software supports print billing, so you can charge for any pages that
are printed.
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Logout
Users can easily logout themselves. The log out process will
remove any downloads, documents, cookies, browsing history, and clear
the Windows clipboard memory and cache.
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Webcams Supported
The software allows you to add a webcam so that users can take
photos, record video, or make live video phone calls or video chat
through third-party products like Windows Live Messenger and Skype.
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Features -
Printing |
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Automatic Print Billing
The software allows you to set a per page price for printing. The
user simply prints their document, file or webpage and the software
automatically detects the number of pages and the number of copies,
calculates the printing charges, and then prompts the user to accept
those charges. The software then takes this amount off the users
remaining time. If the user does not have enough credit then it
will prompt them to insert extra coins. Only one printer can be set for
print billing. You can setup multiple printers, but only one
printer can be set for automatic print billing (for multiple printers
the other printers could be located behind a staff point for manual
payment by a staff member).
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Features -
Billing |
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Various Billing Methods
The Surf Easy software can work with a MicroCoin QL Coin Validator, BBA
HR1 Note Validator, credit cards, user accounts, pre-paid tickets or
codes. The system can be standalone, or networked with other
terminals and linked to a manual or automated payment terminal.
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Pre-Pay or Post-Pay Billing
By default, the software works in a pre-pay billing mode where users
have to insert their payment before they start using the system.
However, if you link the terminal to a PC running our Surf Easy Cashier
or POS software, then you can also make the software operate in post-pay
mode, where users pay you after they have finished using the terminal.
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Variable Pricing
The software supports numerous ways and levels of pricing. You can
have different pricing for different times of the day or days of the
week. You can also give discounts to users who spend more by
having a sliding scale of pricing.
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Retain Unused Time for future visits
If you use pre-paid tickets or codes then you can set the system to
retain any unused time for the user's next visit. For example, if
the user buys a 1 hour ticket and uses 10 minutes today, then they can
using the remaining 50 minutes in the future. Alternatively, you
can set the tickets to be single use, so that the user loses any unused
time when they exit their session.
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Automatic Print Billing
See above.
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Supported Payment
Methods
Click here for a complete list
of Internet Cafe Payment Methods
Payment
Process Options
Coin-operated or Note-operated Pre-Pay Setup
Typical payment process for a coin or note operated terminal
Post-Pay Setup with Cashier
Typical customer process for a post-pay internet cafe with a manual
cashier
Pre-Pay Setup with Cashier
Typical customer process for a pre-pay internet cafe with a manual
cashier
Pre-Pay Setup with Self-Serve Cashier
Typical customer process for a pre-pay internet cafe with a self-serve
payment cashier
Variable Pricing Schedule
Option to allow bonus free time for certain dollar spends, allowing
sliding price scale. Schedule different pricing for different
times of the day, or for different days of the week, month or year.
Tiered Pricing
Surf Easy allows you to offer discounted prices to customers who spend
more. For example, you could offer internet access at $2 for 15
minutes or $5 for 1 hour (equivalent to giving a $1 discount for users
who purchase an hour). You can also have tiered pricing, so for
example, a user can pay $2 for the first 15 minutes, then 50 cents for
every 15 minutes after that.
Automatic Print Billing
The software supports automatic
print billing. When a user prints a document, the software
counts the number of copies and the number of pages, and calculates
the charge based on your price per page. The software then
converts this to an equivalent amount of time based on the current
pricing. The software then prompts the user to accept the
printing charges. If the user does not have enough credit to
print the pages then it will prompt the user to insert more money.
Multiple cafes support
You can setup your credit codes
and user accounts to operate from our central server, which will mean
that your customers will be able to use their remaining time in any of
your internet cafes.
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Point of
Sale System
When you use our
Surf Easy Cashier Software or
link your system to our Serve
Easy POS System, you can sell drinks, snacks, hardware and charge
your other products and services. Our software can work with
cash drawers, receipt printers, touch screens, bar code readers and
more.
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Supported Network Models
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Stand-alone user terminals
operating independently from one-another, each with their own
payment acceptor (such as a coin or note validator), or
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Networked user terminals
connected to a central pay-point running
Surf Easy Cashier or
Surf Easy Self-Serve Editions.
This shows a setup for a standalone, coin-operated terminal. A
similar setup could be used
without the coin or note validator and with pre-paid cards instead.
This shows a setup with a Self-Serve Payment Terminal
This shows a setup with a Cashier Terminal for manual payments, either
pre-pay or post-pay
This shows a setup with a full Point of Sale (POS) System for manual payments, either
pre-pay or post-pay
Security Features
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The software is very secure and
hack-proof.
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Automatically blocks access to
Windows Control Panel.
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Automatically blocks access to
Windows Task Manager.
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Automatically disables
Ctrl+Alt+Del.
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Automatically clears the cache
at the end of every session.
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Automatically clears the
clipboard every session.
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Automatically empties the
Recycling Bin every session.
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Automatically clears the desktop
every session.
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Automatically deletes user
documents every session.
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Automatically reboots the PC if
the system has crashed.
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Password protected access to all
configuration screens.
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You can block users from
accessing any disk or hard drive.
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You can choose to block any
window or application by title or class name.
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You can choose to hide certain
items on the Start Menu, the Desktop, and/or the Task Bar.
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Works with Windows Steady State
for complete disk protection.
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Compatible with AVG AntiVirus
software.
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Compatible with ghosting and
imaging software for fast system backups and restores.
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Compatible with Integard
internet filtering and parental control software.
Management Features
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The software can be updated
automatically online (connects directly to our automated update
server).
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Quick Setup Wizard to get you up
and running faster.
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Automatic email reports keep you
updated on exactly what's happening with your terminals.
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Automatic scheduled payment
report emails.
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Automatic error email alerts if
the coin-box is full, the printer is out of paper or the system
needs servicing.
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Schedule automatic reboots.
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Schedule automatic system
shutdown.
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Sales History charting and empty
history log allows you to review earnings and projected annual
revenue.
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Set the default home page, help
page, feedback page, search page, and more.
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Message Bar for displaying your
own messages and advertising to users.
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Automatic program starter allows
you to select which third-party applications should run when the
Surf Easy software starts.
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Activity Log and Error Log to
capture user session events.
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Customisable security settings.
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You can issue credit codes
instead of giving cash refunds or bonuses for promotions.
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You can even sell electronic
advertising space on the main wait screen and for pop-up
advertisements that can appear during the user session.
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If linked to one of our server
editions then you can adjust the settings for all your terminals
from one point.
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Fast import and export of
settings.
Rebrand
& Customise Appearance
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You can rebrand the software
with your own colours, logo, pictures, fonts, etc.
User
Functionality / Features for Customers
It's easy to use for both beginners and advanced users - customers
simply access programs via the usual Windows Start Menu, meaning there
is no new interface to learn. You
can install any third-party applications for users - Internet
Explorer, Mozilla Firefox, Microsoft Office, OpenOffice... you name
it. You control what the users can and cannot access.
If for any reason the computer freezes up (as computers sometimes do),
the software will detect the crash and will force the computer to
restart. When it restarts, it will give the user back any remaining
credit they had before it crashed.
Some of the things users can do includes....
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Surf the internet
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Download and install software
(it gets removed by Windows Steady State on reboot)
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Send email (there is an in-built
email client)
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Play games, listen to music,
watch videos
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Use third-party software
installed on the PC
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Chat and use instant messaging
software
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Work with documents and pictures
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Print with automatic billing
(price per page)
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Burn and copy CDs or DVDs
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Use VoIP software like Skype for
internet telephony
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Use a webcam
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Do online banking
Software Architecture
This picture shows how an internet cafe can be setup
Screen Shots
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Splash loading screen
User toolbar
Business Centre
Email client
Exit screen
Admin & Config - Windows Security
Admin & Config - Wait Screen
Settings
Admin & Config - Toolbar Settings
Admin & Config - Revenue Reports
Admin & Config - Program Options
Admin & Config - Payment Methods
Admin & Config - Network Setup
Admin & Config - Activity Log
Admin & Config - Email Server &
Reporting
Admin & Config - External
Applications
Admin & Config - Advertising
Options
Admin & Config - Database Related |
Waiting for user -
sample from recent client
Waiting for user -
sample from recent client
Waiting for user -
sample from recent client
Waiting for user -
sample waiting for user
Waiting for user - you can show any pictures
text, colours, or website on this page
Webcam screen
Time low warning
Admin & Config - Webcam Settings
Admin & Config - User Accounts
Admin & Config - System Options
Admin & Config - Rebranding
Admin & Config - Printing
Admin & Config - Pricing
Admin & Config - Disk Drive Access
Admin & Config - Credit Codes
Admin & Config - About Screen
Admin & Config - Browser Settings |
Prices
and Licensing
The software can only be activated
by entering a valid and current Surf Easy software license code. Each
time the software starts it will verify the licensee's information by
sending a notification to Arinda's License Server. The data will not be
passed on to any third party. However, Arinda shall reserve the right to
take legal measures against the licensee in any case of license abuse.
Surf Easy Cashier or Surf Easy
Self-Serve is available for free with every order of 2 or more
licences.
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Price
($AUS) |
Qty |
Buy
Now |
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20+ |
CALL |
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Find out
more
Follow the links below to find out
more about what the product can do for you, along with screen shots and
demonstrations:
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60% of the adult population (aged 15+) in Great Britain used the Internet in September 2005 
